+43 1 586 73 21 office(at)ikivienna.at Opernring 7, 1010 Wien MO - DO: 09:00 - 18:00 FR: 09:00 - 16:00

General terms and conditions

Registration

Online:

Please send the registration form and the placement test to the office. You will receive an immediate reply and information about the availability of your course level. A corresponding invoice with a due date will follow. Please deposit the course fee on time in order to be entitled to the participation.

Personally:

The placement test and registration can be carried out at the IKI Institute. The working hours are Monday to Thursday between 9am and 6pm, and Friday until 4pm. The fee can be paid while enrolling at the office, but no later than the specified payment date, otherwise we may have to use our cancellation policy

Payment methods

The participation fees may be paid in cash or by card at the registration office, or as a bank transfer without any charges, to the recipient

Internationales Kulturinstitut Vienna Bank code: 12000 Account number: 602 611 600 BIC: BKAUATWW IBAN: AT65 1200 0006 0261 1600

The course books, materials and certificates are included in the course price.

Consecutive courses

In case you are already attending a German course and would like to attend a follow-up course, please register as described above. There is no automatic reservation.

Cancellation/Refund policy

A full refund of the course fee is possible by a cancellation one week prior to the beginning of the course. However, a 30-euro processing fee with any additional bank fees will be charged.

If you have received a confirmation from us in order to apply for a visa at an Austrian embassy, a cancellation is only possible if IKI is informed in writing at the lastest 14 days before the start of the course, that no official visa has been issued. The course fee (minus a processing fee of €100) can only be refunded when a negative and legally binding visa decision can be presented.

Should a certain payment not be possible due to unusual or unforeseen circumstances, no course fee will be refunded. In this case, IKI reserves the right to issue an alternative programme.

Absence

Absence or irregular attendance may not be compensated by a free extension of the course or refund.

Participation policy

We reserve the right to cancel participation of any subjects who might threaten the quality of the course or whose course format is not suitable for them.

Insurance policy

The course participants are not insured by IKI.

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